Ammamma terms of use
1. The service
Ammamma lets you exchange voice messages with family members you pair with, translated by AI and spoken in the sender's own voice. It is provided free of charge by CounselGrid Private Limited, Plot 143, Machanpally Enclave, Bandlaguda Jagir, Hyderabad, Telangana 500086, India ("CounselGrid", "we").
2. Who may use it
You must be 18 or older. Pair only with people who agree to talk with you.
3. Your voice and your messages
- Your recordings and messages remain yours. You give us only the permission needed to send, transcribe, translate and speak them for the people you send them to.
- By setting up the app you agree that your messages are spoken to your family in your own voice. Your voice is used only for the translation of your own message and is not kept (see the privacy policy).
- Do not record other people without their permission, and do not use the app to imitate anyone.
4. AI translations
Translations and voices are made by AI. They can be wrong, sound different from you, or miss nuance. Every translated message is marked as AI, and the original recording is always available. Do not rely on the app for medical, legal, financial or emergency communication. Ammamma is not an emergency service: call your local emergency number.
5. Acceptable use
Do not use the app to deceive, threaten, harass or defraud anyone, to send unlawful content, to ask family members for money, one-time codes or identity documents under false pretences, or to interfere with the service. The app warns about messages that ask for money, codes or IDs, and may refuse to speak them in a family member's voice.
6. Reports and removing someone
You can report a message with Report, and stop someone reaching you with Remove from family. We cannot read messages; a reported message reaches us only if the person reporting chooses to send its words. We act on valid legal orders, and remove access for anyone who breaks these terms or the law.
7. Privacy
The privacy policy explains how we handle data. Most of your data stays on your phone and your family's phones.
8. Availability and changes
We aim to keep the service running but cannot guarantee it is always available. We may change or stop features, and will tell you in the app before a material change to these terms applies.
9. Ending
You can stop at any time: remove family members, use Delete my data (About you → Privacy & your data), or uninstall the app. We may suspend use that breaks these terms or the law.
10. Liability
The service is provided free of charge and as is, to the extent the law allows. Nothing in these terms limits liability that cannot be limited by law, including under consumer protection law where you live.
11. Law and disputes
These terms are governed by the laws of India, and the courts at Hyderabad, Telangana have jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of the country where you live.
12. Contact
contact@counselgrid.com · privacy questions: privacy@counselgrid.com